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Field Service
Harpak is a full service organization which provides installation, training, customer support, field service, telephone support and now ‘direct connect’ support.

Support
With 18 fully trained technicians located strategically throughout North America, support is there when you need it! Call (800) 813-6644 for all your service needs.

Training
When you purchase any of Harpak's many solutions, you will receive complete on-site training. Our knowledgeable technicians are equipped with the latest in training software and techniques. Ongoing training is also available.

Customer Service
Harpak customer service representatives are just a phone call away, with a complete inventory of replacement parts Harpak assures machine up-time!

   

Production Audit and Control System (PACS)
Harpak offers ethernet connectivity for all equipment sold. Harpak also will help you connect this equipment via your network to be accessible for remote service and support.

Harpak also offers solutions for remotely monitoring your equipment. If you're in Tennessee, and your machine is in Kansas City, no problem! By using a standard web browser you will be able to view all running data such as packs produced and shift summary information


PACS Display                       Equipment Monitor                      Trending